HSP-215 Organizational Behavior in Hospitality

An overview of organizational behavior in the hospitality industry with an emphasis on management philosophy, soft skills development, emotional intelligence, effective communication, and organizational citizenship behavior. Multicultural workforces in hospitality and the importance of diversity, equity, and inclusion are discussed.

Credits

3

Prerequisite

HSP-101

Year Cycle

N

Semester Cycle

AN

Course Types

SS