Lodging Management (Certificate)
Program Advisor: Carlton Maaia
413-236-4606 • cmaaia@berkshirecc.edu
The Lodging Management Certificate is a one-year, 29-credit program that prepares students for entry-level positions in bed and breakfasts, inns, hotels and resorts. The program is designed to provide students with a basic understanding of the hospitality field, personnel, and supervision principles, as well as foundations of budgeting, accounting and revenue management. In addition to standard coursework, students complete an external cooperative learning experience in a lodging field that meets their specific career interests and professional goals. Students successfully completing this program can apply credits earned toward completion of the Hospitality Administration associate degree program.
Expected Outcomes
Graduates of this program should be able to:
- Demonstrate an understanding of the process of checking in and checking out as a guest;
- Understand the various departments in the formal structure of a hotel;
- Demonstrate the importance of hotel security for guests as well as employees;
- Understand the fluctuation of rates for property during peak and slow seasons;
- Gain knowledge of resort spa operations;
- Understand the meaning of PAR revenue;
- Understand the concept of the front desk as the hub of the interactions of all hotel departments;
- Possess a working knowledge of all hotel departments; and
- Possess the knowledge and skills to transition into hospitality administration career associate degree.
Graduation Requirements
To earn a certificate in this program, a student must complete all program credits, plus the following Additional Requirements.
Program Courses
Additional Requirements
Demonstrated college-level skills in reading & writing
Minimum Cumulative Average
| Overall |
2.000 |
| Program requirements |
2.000 |
Suggested Pathway to Graduation
The following is a suggestion for completing this program in one year. The actual time to complete the program may vary according to each student’s individual needs.
First Semester
Second Semester
| COM-105 | Introduction to Oral Communication | 3 |
| HSP-125 | Hospitality Management | 3 |
| HSP-133 | Introduction to Spa Management | 3 |
| HSP-218 | Lodging Revenue Management | 3 |
| HSP-285 | Cooperative Education I | 3 |
| Total Credit Hours: | 14 |