Student Rights and Grievances Policy

Berkshire Community College

Nursing Division

Student Rights and Grievances Policy

A student who registers a complaint with the BCC Nursing Program is required to adhere to the following:

• Identify the reason for the complaint:
  • grade dispute: classroom, lab, clinical;
  • specifics of dispute, e.g. miscalculation of grade, not in agreement with established criteria e.g. grading rubric; and
  • -other reasons related to assuring rights of students within the program, e.g. effective communication of expectations, fair and equitable implementation of program policies;
• Follow timeline to register complaint:
  • Within one weekof grade assignment issue or as soon as possible and within same semester for other complaints;
• Address complaint to appropriate person:

• First step – speak to faculty member assigning grade or involved in complaint. The meeting will be documented and signed by both student and faculty. If not satisfied with outcome then:
• Schedule a meeting with the Dean of Nursing, or designee to discuss the situation. The meeting will be documented and signed by both the student and the Dean, or designee. The Dean, or designee may choose to have the appropriate faculty member at the meeting.

If the matter continues to be unresolved by the parties, the student is encouraged to file a written grievance following the student grievance procedure per the Student Policy Guide.

The BCC Nursing Programs follow college policy for student rights and grievances as published in the college Student Policy Guide.   https://berkshirecc.smartcatalogiq.com/Current/Catalog/Policies/Student-Policy-Guide

Created Nursing Faculty Committee – 5/1/23, reviewed 10/2/23